Terms & Conditions

**We have recently updated our terms and Conditions regarding Domain Service. Please see below**

Cancellation Policy

All Web Design Services include a 60 day money back guarantee minus the cost of Domain Name. As domain names are registered for one year the domain fee is NOT refundable however we are happy to transfer domain ownership to you for the remainder of the domain term after which you must choose to renew or cancel your domain yourself. Printing Experts is not responsible for transferring the domain after you have cancelled your services. You must tell us at the same time you cancel your service to have the domain transferred to you for your future use.

Upgrade Policy

You may upgrade your services from your current plan to a better plan at any time. To do so please contact our customer service and we will process the upgrade and any additional associated costs with the upgrade.

Please Note: You cannot downgrade your services for a refund.

Revision Policy

Printing Experts offers Unlimited Revisions on all plans unless otherwise noted in plans above. Unlimited Revisions includes but is not limited to; minor page content changes including adding/editing page texts, images, or adding extra content provided by you; addition of extra products (for our e-Commerce package); or minor changes to pictures within pages if applicable. Our Unlimited Revisions must be used in a reasonable manner and must not exceed 2 hour of work per month. Any revisions over the 2 hour limit will require our Maintenance Package which requires a custom quote and varies depending on your requirement.

If you require a login to manage the website yourself, we are happy to provide it. Please contact us.

Usage Policy

Web Design Usage

By purchasing any Web Design plan from Printing Experts, you agree you are using the website for legal purposes only. Printing Experts and our hosting provider(s) reserve the right to terminate any website deemed inappropriate or doing unlawful means. Any website taken down will not be provided any full or partial refund so please use your website for legal manners only.

Email Usage

Email Services are offered by all Web Design plans unless otherwise specified. Unlimited Storage is provided on all Email Services.

Domain Service

Domains are provided for a 1 year term and are included in all our plans unless otherwise stated. After the 1 year term (1 year after the domain was registered) you have 2 options:

1) We will transfer the domain service to you so you can manage the domain yourself from any domain provider of your choice.

2) Continue to pay us for the domain (under $25 per year). Most domain registrars charge well below $25 per year (less than $2 per month typically) and you can check the prices yourself from registrars such as GoDaddy.

Expert Web Design does not markup or make any profit from your domain. The funds paid to us in option #2 would go strictly to the domain registrar. We will also provide you an invoice direct from the domain registrar if you would like.

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